Privacy Policy

What we collect

When you submit a form on honestwaterohio.com, we collect the information you provide: first name, last name, email address, phone number, city or town, and any optional notes. We also collect basic technical data through standard web analytics (Google Analytics 4, Meta Pixel) including IP address, browser type, pages visited, and referring URL.

Why we collect it

We use the information you submit to respond to your request (send you the water report, schedule a quote, answer your question), to improve our service, and to measure the effectiveness of our marketing. We do not sell your personal information to third parties.

Who we share it with

We share your information with the service providers we use to run the business, including:

• GoHighLevel (CRM and lead management)
• Google Analytics 4 and Google Ads (web analytics + ad measurement)
• Meta / Facebook (ad measurement and retargeting via the Meta Pixel)
• Vercel (website hosting)

These providers process your data on our behalf and are bound by their own privacy policies.

How we store it

Your information is stored securely with the providers listed above. We retain it for as long as needed to provide the services you requested, plus a reasonable period afterwards for business records.

Your rights

You can ask us at any time to access, correct, or delete the personal information we hold about you. You can also opt out of future communications by replying STOP to any text message or clicking the unsubscribe link in any email.

Cookies and tracking

We use cookies and similar technologies (including the Meta Pixel and Google tags) to measure how people use the site and to show relevant ads. You can disable cookies through your browser settings, but parts of the site may not function correctly without them.

Contact us

Questions about this policy or your data? Email us at josh@honestwaterohio.com or call (513) 466-0716.